MasterCard Prepaid Cash Passport
No need to carry cash around when travelling overseas. Use the Cash Passport Card to securely manage your money when travelling.
The MasterCard Prepaid Cash Passport , is a chip and PIN protected travel money card.
You can load multiple currencies# onto one easy-to-use card. Travelling to numerous countries with varying currencies has never been easier.
The new smart wallet functionality means your card automatically and intelligently selects the currency for your transaction.
Simply prepay and go!
The Cash Passport card is available at any ECU branch. PIN and signature protected, the card is accepted at over 1.9 million ATMs and EFTPOS merchants displaying the MasterCard acceptance mark.
Access your money easily and safely.
With the Cash Passport you can load up to 10 currencies and there is no transaction fee if the card is used online or at retailers worldwide**.
You can add extra money to your card at ECU or via BPAY®, and you have access to 24/7 Global Assistance including emergency cash to your destination***.
|Key Features & Benefits|
**Some ATM Operators may charge their own fee or set their own limits.
|Hints & Tips|
Multi-currency Cash Passport on-line
You can access all your account information at www.cashpassport.com.au including:
A monthly inactivity fee will be charged if the card is inactive for a period exceeding 12 consecutive months. Please speak to our team for more information on fees and limits.
Retrieving any balance of funds left on the card on your return
To retrieve the remaining balance on the card, simply complete the Cash Passport Encashment Form located at www.cashpassport.com.au and fax to 03 9282 0302.
Cash outs are processed within 2 business days. Note: Cash Outs of foreign cards will be converted to AUD at the prevailing exchange rate prior to crediting to the customers bank account. Alternatively, simply withdraw funds via a local MasterCard ATM machine.
Assistance for Cash Passport Card around the world
Customer support is available through the Cash Passport 24/7 Global Emergency Assistance service, providing everything you could need:
- card balances
- replacement of lost or stolen cards
- emergency cash* to anywhere in the world
- translator services
- help finding legal or medical support and
- sending a message home
You can find the list of global toll free phone numbers below or on the back of the Cash Passport card. Alternatively, you can seek assistance anywhere, anytime by visiting www.cashpassport.com.au
|Country||Phone Number †|
|Australia||1800 098 231|
|Hong Kong||800 966 321|
|Japan||00531 780 221|
|Korea (South)||00798 4434 1279|
|New Zealand||0800 444 691|
|Thailand||001800 442 212|
|UK||0800 056 0572|
|USA/Canada||1 877 465 0085|
|Other Countries**||+44 207 649 9404|
# The Currencies available in respect of the Card may vary from time to time and not all Currencies may be available at all times. Before you make a decision to acquire the Card, please check with the Distribution Outlet or on www.cashpassport.com.au for details of the available Currencies.
** ATM service providers may impose a surcharge.
***Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, though in some remote locations this could take up to 24 hours.
MasterCard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240 984). For commission information see ECU's Fees & Charges and Transaction Limits.
You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.